Responsible Gaming

Gambling is a form of paid entertainment and it always involves the chance of financial loss. Every spin, round or bet on Crazy Time or any other game can result in losing money.

You are responsible for managing how you play so that it remains safe and under control. This means setting personal limits in advance and treating any money used for betting as a cost of entertainment, not as a way to earn income. You should never gamble with funds needed for rent, education, family expenses or essential bills.

Responsible gaming also includes caring for your emotional health. If gambling stops feeling enjoyable or starts causing stress, anxiety or conflict, you need to pause and review your habits. Maintaining a healthy balance between gambling and the rest of your life helps protect both your finances and your mental wellbeing.

Problem gambling can develop slowly and may be hard to notice at first. You need to watch for warning signs that your betting habits are moving from casual entertainment to harmful behaviour. This is a serious issue that needs attention as soon as possible.

Common signs of possible gaming addiction include:

• You spend more time and money on gambling than you planned, and struggle to stop;
• You increase your bet sizes often to feel the same level of excitement;
• You chase losses and try to recover money quickly by betting again;
• You hide or lie about your gambling from family, friends or colleagues;
• You feel restless, irritated or low when you cannot play;
• You gamble to escape stress, sadness, boredom or other difficult emotions;
• You use money meant for bills, education, loans or daily expenses for betting;
• You borrow, sell items or take credit to continue gambling;
• Your work, studies, relationships or sleep suffer because of your playing;
• You have tried to cut down or stop gambling but keep returning to it.

If you recognise several of these signs in your own behaviour, professional help and strong support are needed without delay.

Gaming addiction is a health concern that can affect your finances, relationships and mental state. Recovery is possible when you accept the problem, seek support and use practical tools to regain control. You do not have to manage this situation alone.

Helpful strategies for addressing harmful gambling include talking openly to trusted people, contacting professional counsellors, and avoiding triggers such as betting apps or sites when you feel stressed. You can also block access to gambling platforms on your devices and replace gambling time with healthy activities like exercise, hobbies or time with family.

Preventive recommendations from Dafabet that support healthy habits are:

• Set daily, weekly or monthly deposit limits before you start playing;
• Fix a clear budget for gambling and never exceed that amount;
• Decide in advance how long you will play and use time reminders to stop;
• Take regular breaks during sessions to review your spending and emotions;
• Avoid gambling when you are tired, stressed, under the influence of alcohol or any substance;
• Do not use credit cards or borrowed money for betting;
• Keep gambling separate from your main source of income and savings;
• Monitor your account history so you can learn from your recent play;
• Use self‑exclusion or temporary account suspension if you feel losing control;
• Seek guidance from support services and follow their professional tips for staying safe.

Professional help is available in India for people who are struggling to control their gambling. Talking to trained counsellors and support services can provide practical steps to protect your wellbeing.

Useful organisations and resources in India include:

• AASRA – 24×7 helpline for emotional crisis support, which can include gambling related stress: http://www.aasra.info/ | Helpline: +91-9820466726;
• iCALL (TISS) – Telephone and email counselling service offering mental health support for issues such as addiction: https://icallhelpline.org.
• Fortis National Helpline for Mental Health – Support for psychological concerns including addictive behaviours: 91-8376804102 | https://www.fortishealthcare.com/india/online-mental-health-services.
• Local clinical psychologists and psychiatrists – You can consult registered experts near you for diagnosis and treatment of gambling addiction.
• Government hospital psychiatry departments – Many large public hospitals in India have de‑addiction and mental health clinics that can assist.
• Self‑help and support groups – Groups for addiction recovery, both online and offline, may offer a safe space to share experiences and learn coping tips.

If you are worried about your gambling behaviour or feel that you may have an addiction, you can contact Dafabet customer support for guidance on available safety tools. Support teams can assist you in applying limits or self‑exclusion options on your account.

Main customer support contact methods for players in India include:

• Live chat support on the website or app;
• Email support through the official help address;
• Dedicated phone support line for India, where available;
• In‑platform help centre and secure messaging section.