Identity data
Name, date of birth, gender, identification details, age‑verification documents.
This Privacy Policy explains how this online casino and sportsbook platform collects, uses, stores, shares, and deletes personal information of users in India. It covers data collection, processing, protection, disclosure, and destruction. Use of this website and related services is based on the informed consent of the user. By using the platform, the user agrees that personal information may be handled according to this document and applicable laws in India.
The platform collects personal information needed to provide online betting and gaming services in a lawful and responsible manner.
Name, date of birth, gender, identification details, age‑verification documents.
Address, email, phone number, communication records.
Username, encrypted password, security questions, account preferences.
Payment method details, deposits, withdrawals, betting history, game activity.
IP address, device identifiers, browser type, operating system, access times, cookies and similar technologies.
Information required for know‑your‑customer (KYC), anti‑money laundering (AML), fraud prevention, responsible gaming checks.
Request confirmation whether personal data is processed and obtain a copy of such information.
Request rectification of inaccurate or incomplete personal details.
Request deletion of personal information where no lawful basis for continued processing exists, subject to legal retention duties.
Object to certain types of processing or request limited use, where permitted by law.
Withdraw consent for processing based on consent, without affecting prior lawful use.
The operator aims to align its practices with data protection standards recognised internationally, such as the GDPR principles of fairness, transparency, purpose limitation, and data minimisation, alongside applicable laws and guidelines in India, including information technology and data security rules.
Personal information is used only for legitimate purposes connected to the operation of online casino and sportsbook services and compliance duties.
Creating, verifying, maintaining, and closing user accounts.
Processing bets, games, deposits, withdrawals, bonuses, and customer support.
Enabling and recording financial transactions through approved payment providers.
Monitoring suspicious activity, managing chargebacks, preventing misuse of accounts, and performing risk assessments.
Fulfilling KYC, AML, responsible gaming, taxation, and reporting duties, responding to lawful requests from authorities.
Analysing aggregated and pseudonymised data to improve site performance, usability, and game offering.
Tailoring content, settings, and language preferences where allowed by law and user settings.
Sending account‑related notices, service messages, and, where consent is given or permitted by law, promotional information regarding products and services.
Data is processed based on consent, performance of a contract, legal duties, or legitimate interests recognised by law.
Users are informed about the collection and use of personal information through this Privacy Policy and related notices.
Data is collected for specific, stated purposes and is not used in a way that is incompatible with those purposes.
Only the personal data required for the relevant service or legal requirement is collected.
Information is kept only for as long as needed for the stated purposes or as required by applicable laws and regulatory retention rules.
Personal information is not sold to third parties for independent marketing purposes. Any marketing use is conducted by or on behalf of the operator, in line with user choices and applicable legal standards.
Users have the right to request access to their personal data held by the operator. Subject to verification of identity, the operator may provide:
Users may update or correct their personal details by:
The operator may request supporting documents to verify changes, such as updated identification or address proof, to maintain accurate and compliant records.
Users may request deletion of personal data where:
Requests for deletion are subject to legal and regulatory retention requirements. For instance, certain gaming, transaction, and KYC records must be kept for a minimum period for AML, taxation, dispute resolution, and legal defence purposes. Where deletion cannot be granted, the operator may restrict the processing of such data to the minimum required by law.
By accessing and using the services, the user consents to the performance of security checks that may include:
The user also consents to the processing of payment data by banks, payment gateways, card schemes, and other authorised payment service providers that support deposits and withdrawals. These providers may have their own privacy practices, and users are encouraged to review their policies.
All access, correction, and deletion requests can be made through the contact details provided on the website. The operator will respond within a reasonable time and in accordance with applicable law.
The online gaming and betting services are intended only for persons aged 18 years and above, or any higher minimum age required under applicable laws in the user’s state or territory in India.
Where it comes to the attention of the operator that a user is a minor or has provided false age information:
Parents or legal guardians who become aware that a minor has provided personal information may contact customer support and request deletion of such data. The operator may request supporting documents to confirm the identity and relationship of the requesting adult.
To deliver online casino and sportsbook services, personal information may be processed in, or transferred to, data centres and service providers located outside India, including countries where data protection laws may differ from those in India.
Situations that may involve cross‑border transfers include:
By using the website, creating an account, or providing personal data, the user consents to such international transfers and processing. In all such cases, the operator aims to:
Where cross‑border transfers are required by law, requested by competent authorities, or necessary for legal claims, they will be carried out in line with relevant legal frameworks and information security practices.
This Privacy Policy describes how personal information is managed, but it does not create rights or duties beyond those required by applicable law and the binding terms and conditions of the website.
The operator reserves the right to interpret and apply this document in line with:
Where there is any inconsistency between this Privacy Policy and mandatory legal requirements, the latter will prevail to the extent of the inconsistency. The legal disclaimer clarifies that the operator may be required to process, disclose, or retain user data beyond what is described here where such steps are mandated by law or necessary for legal defence.
This Privacy Policy applies from the time the user indicates acceptance by any legally recognised method, such as:
Nothing in this document limits any non‑excludable rights granted to users under applicable data protection, consumer, or information technology laws.
Cookies are small text files that a website places on a user’s device to store information that can be read later by the same site. Similar tracking technologies may include pixels, tags, scripts, and local storage.
Enable login, account security, session management, and core website functions.
To understand how users interact with pages, games, and features, and to compile aggregated usage reports.
To detect irregular patterns that may indicate fraud or misuse and to support responsible gaming measures.
To remember preferences such as language, region, and display settings, and to tailor content where appropriate.
To test new features, measure performance, and improve the overall experience of the online services.
Cookie data is generally retained for up to 1 year, or for a shorter or longer period where required to meet technical, security, or legal needs. Some cookies are session‑based and expire when the browser is closed; others are persistent.
Users can manage cookies through their browser settings, including blocking or deleting cookies. Certain cookies are necessary for proper functioning of the website, and blocking them may affect the ability to access some features or services.
Where cookies involve personal data, their use is based on consent, contractual necessity, or legitimate interests as permitted by law. Continued use of the website after being informed of cookie practices is treated as consent, where required.
By accessing or using the online casino and sportsbook services, registering an account, or providing personal information, the user confirms full acceptance of this Privacy Policy, along with the terms and conditions and any other applicable rules published on the website.
The operator may update this document from time to time to reflect legal requirements, regulatory guidance, security updates, or changes in services and technology. Updated versions will be posted on the website, and the date of the latest revision will be indicated.
Continued use of the services after publication of an updated Privacy Policy constitutes acceptance of the revised document, subject to applicable law on notice and consent. The current version available on the website will prevail over any prior versions or conflicting statements, except where mandatory legal provisions state otherwise.
Users who do not agree with any part of the current Privacy Policy should discontinue use of the services and may request closure of their account, subject to settlement of any outstanding obligations and legal retention requirements.
Personal information may be shared with third parties in a controlled manner where this is necessary for the provision of online gaming and betting services, for legal compliance, or for protection of the operator’s legitimate interests.
Payment service providers, banks, card schemes, and wallet operators handling deposits and withdrawals.
Identity verification and KYC/AML service providers that help confirm age, identity, and source of funds.
Technology and hosting partners that support website operation, security, and data storage.
Analytics, security, and fraud‑prevention providers supporting risk management and platform integrity.
Professional advisers such as auditors, lawyers, or consultants, subject to confidentiality obligations.
Government authorities, regulators, enforcement agencies, courts, and dispute resolution bodies, where required by law or in connection with legal claims or investigations.
A list or description of key third‑party categories may be made available on the website or provided upon request, where appropriate. In situations where a specific third party is not listed, the operator will aim to inform users of the purpose, legal basis, and scope of sharing, unless legal restrictions prevent such disclosure.
By providing personal information and using the services, the user consents to such sharing and acknowledges that some third parties will process data under their own privacy policies. These third‑party policies may differ from this document, and users are encouraged to review them. The operator contracts only with parties that commit to protecting the confidentiality and security of personal data and to using it solely for authorised purposes.
This website may contain links or references to external websites, applications, or services operated by third parties. Such links are provided for convenience, information, or supporting services, such as payment options, verification tools, or responsible gaming resources.
When a user clicks a third‑party link and leaves this website:
Users are advised to:
Inclusion of a link to a third‑party website does not imply endorsement or responsibility for that site’s data practices, content, or services.
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